I would like to extend my sincere thanks for the tremendous job you both performed selling my home! The transition of selling and moving out of my house went so smoothly despite the difficult factor I presented with my heavy travel schedule out of town. The slightest detail was not overlooked and was handled by you two with deliberate care.

Your job performance and professional manner was superior, everything you promised and much more than I ever anticipated. Your follow-through was amazing and you were both there to attend to every aspect of my transaction.

Thank you so much for all your help and hard work! Your efforts went above and beyond my expectations, making the sale of my home a complete success!

Sincerely,
Richard P

Dear Gaye and John,

We think of you often when we marvel at how fast we made this move and how you got us to the right place at the right time! You were so wise when you told us to get a contract on our old house first so we could jump on the right property when it came along. You also laid out exactly what we had to do to get the best price on the old house, focused our fuzzy wish-list, and gave us the right strategy to make the winning offer on this wonderful house when we saw it.

We have just one thing to say to any of your future clients: Do EXACTLY what Gaye and John recommend! You will never meet two more knowledgable and dedicated professionals!

Continued success and Best Wishes!
Anne and Nick

Dear Gaye and John,

You are the seventh Realtor we have worked with since we bought our first house in California. You are the second Realtor that we worked with in our search for a home in Vienna.

Out of everyone we have ever worked with, the two of you are by far in first place, and we have worked with some great Realtors. I need to tell you that we have been extremely impressed with the level of effort and diligence you put forth for your customers! We feel lucky to have found you!

Thank you!
J & K

Gaye and John,

I wanted to take some time to put into words how happy and fortunate Sherry and I felt to have both of you as our advocates as we took the leap as a new family to buy a home. I chose the word advocate, and not realtor, because for us, that is how we saw you. You led us through a long process, stood by us when we needed help, and were very patient with us as we discovered what we wanted in a home (and where).

From the very first house visit day, we knew we were fortunate. The level of preparation, concern for our welfare, passion to help us find a great home, and your expertise in the market and industry, all combined to make this the best home buying experience we have ever had.

We really enjoyed our time with you, whether it was learning about the housing industry, or picking up pointers on working well together as team and couple!

Thank you for your patience, time and support. You have made one new family very happy!

With great respect,
Mark and Sherry

Dear Gaye and John,

I would like to express my sincerest appreciation for the superb service you provided me in relocating to Virginia. It was a long way from Hawaii, and you made the transition a pleasant and worthwhile experience. Long before I arrived, you provided updated listings and information with which to narrow my search and make an informed decision about my relocation plans.

After arriving in the Virginia area, you quickly assessed my needs and guided me in the right direction. Both of you worked extremely well as a team and tracked my home purchase from start to closing. I never had to solicit any information from either of you, since you were always one step ahead, anticipating what my next move should be.

Your efforts in making the potentially daunting task of home buying a satisfying experience cannot be stressed enough. I would recommend the "Collins Team" to anyone in the market for a new home.

Sincerely,
Barry N

John and Gaye Collins helped up locate our new home as well as sell our former home. We were impressed, not only with their knowledge of the local real estate values and the technical aspects of buying and selling a home, but also their interpersonal skills in dealing with sensitive issues that arose during both negotiations. They were very helpful in guiding us through the maze of paperwork during both the purchase and sales process.

They were always there when we needed them. They accompanied us at both home inspections, both walk-throughs, and both settlements. They returned our phone calls promptly and answered even the most complex questions clearly, making it easy for us to understand.

Overall, we enjoyed working with both John and Gaye. They were very professional, knowledgeable and made the purchase and sale process very smooth and efficient! It was a pleasure working with them!
Bob and Sue B

Dear Gaye and John,

You deserve to hear about it when you provide the world class service you gave me. When you're making the biggest purchase of your life, nothing tops getting exactly what you want. Many times I've caught myself loving this home. Naturally enough, that leads to thoughts of how I came to be here.

We met for the first time on a Tuesday, three days after I fired a competing Buyer Broker. We had a detailed conversation to clarify what I wanted, and you mentioned you were going on your long-anticipated vacation that weekend. On Wednesday John showed me 5 homes. We had been in one ten minutes when I said "John, write it up". You postponed your vacation to create an offer strategy that prevented a bidding contest and successfully presented my contract.

Before you left, you introduced me to your associate whose experience served me well in the next two weeks. At settlement, you asked a real estate tax question that saved me three thousand dollars.

I am a tough customer. I am accustomed to getting what I want. You both are knowledgeable, easy going, and truly a pleasure to work with!

Best Regards,
John A

Dear Gaye and John,

The two of you comprise a wonderful marketing team and we send a hearty thank you for your help in selling our house! After Gaye's initial visit, and after following her suggestions, the open house (despite terrible weather) was a huge success and resulted in the contract that we accepted. The whole process followed Gaye's timeline predictions and resulted in our being able to relax after initial presentation of the property.

It pays to find people who are willing to be honest with potential sellers about what they need to do to present their property in the best light. Your strategy regarding how best to price our home was much appreciated. Having had a negative experience with another company previously, in retrospect, these two issues were the ones that made the difference.

You both made what can be a difficult and emotional experience a relatively easy one.

All the best in the future!
Bob and Suzi R

This letter is to report the outstanding services provided by Gaye and John Collins of Weichert, Realtors during my recent relocation from Chicago to Virginia. The services they provided to us went far beyond what is normally expected or even thought possible.Some examples include:

Using innovative technology to show us not only listings but floor plans of Virginia houses while we were still in Chicago.

Listening to what we desired rather than focusing on what was available.

Working with us using fax and other electronic communication to have a contract presented to the listing agent in several hours while I was enroute to Chicago! This was not a standard contract and contained many provisions regarding the condition of the house.

They checked on the status of our closing at both ends of the move and reported the status of the transfer of funds even before our local settlement office.

John Collins called every day during the time of closing, our packing and the move to make sure everything was properly taken care of and to provide us with logistic support during the move.

They made our arrival a pleasant experience, even in the blizzard of 2000, by having hot soup delivered when our furniture did not arrive. They even purchased replacement knobs for the stovetop so it was fully functional when we arrived.

It is recommended that Gaye and John Collins receive a written commendation for their service! They truly exemplify outstanding real estate professionals and caring people!
Mike & Deborah R

Dear Gaye and John,

Thank you for the wonderful job you did in selling our house. You two were so professional in every detail - so caring and considerate of us. I would strongly recommend the Collins Team to everyone and anyone!

Thanks so much!
Hal and Millie

My husband and I are very pleased that we chose Gaye and John Collins to help sell our home. They knew what to change and what not to change to prepare the house for sale. They were always available when we had questions and they accommodated the selling procedure to our special needs.

Most important, Gaye and John were especially careful in analyzing the market and discussing all factors to help us decide how much to ask for the house. And because of their experience, they were able to single out and encourage likely buyers.

The house sold very quickly and Gaye and John were there to help us navigate through the complexities of the settlement procedure.

Sincerely,
Sara T

Dear Gaye and John,

We cannot thank you enough for all your help, counsel and good humor during our adventure in the 1999 market. In the time we had the pleasure to work with you, you never wavered in your desire to sell our home at the best price while at the same time searching for our new family home.

Yours is a profession which is part diplomat, part sleuth, part psychiatrist, but mostly hard-nosed negotiator. We never dreamed of selling our old house at such a price, but your expertise and knowledge of the market, and what we had to offer were supreme. We knew you were the team for us the day you walked through our door. We knew we could trust you to look out for our best interest - I can think of no higher praise for a real estate agent.

Perhaps the most important aspect of our experience was the fact that we could call you at any time -- to ask questions, to vent, whatever. Your patience was steadfast. Your kindness and generosity to our son was remarkable. You did things not because you had to as our agents, but because you were (and are) kind and decent people who work for their clients and see them as people, families, and not a settlement date.

We have and will continue to recommend you to anyone and everyone who seeks a real estate agent. We would be honored and thrilled to serve as references!

As I sit here in my beautiful new home in Georgia I am reminded that to a great extent you are both responsible for my good fortune. In my wildest imagination I could not have visualized my home in Vienna selling so quickly for such a price.

The interview with the two of you convinced me that you were the professional team that would guide me through the process of selling my home. From the very beginning when you advised me of what needed to be done on the house I had lived in for 41 years, to the final settlement, you were my support system. You advised, counseled, and actually assisted me in the preparation process without making me feel inadequate. I never hesitated to call even with what might seem like the most insignificant questions because I knew you would patiently explain and answer those questions. There were no surprises. You had outlined the market plan and we progressed on schedule. The beautiful pictures of the house and the overall sales packet served as an attractive marketing tool.

When it came time to set the selling price, your extensive experience, as well as current understanding of the market were determining factors. After the one day Open House I was most impressed by your quiet, respectful, no nonsense, team approach to negotiating the sale. The final decision was mine. I felt secure in knowing I could make an intelligent decision based on the facts that had been presented.

A simple "Thank You" is insufficient to express my appreciation. When contemporaries (senior citizens) comment that they wish they had the courage to make a major change, as I have done in the past six months, I tell them to contact Gaye and John for professional assistance that is not intrusive.

The very best wishes to both of you.

Fondly,
Pat

Thank you both for your dedication, professionalism and hard work in helping us locate and purchase our new home in Vienna.

We are both so happy that we found such a capable and caring team to guide us through this transaction. From our initial meetings to our closing and beyond, you not only listened to our wishes and concerns, but also provided helpful information and sound suggestions that proved invaluable.

You truly become partners in the process, a quality that is hard to find in today's world of diminished customer service. Your experience, teamwork, and knowledge of the local market are assets that serve your clients well. We truly appreciate all the value you added to the process. You were proactive in all aspects, keeping in touch and keeping us on track.

Again, thank you for everything. We will definitely contact you when we're ready to sell for our move to Indiana, and we are happy to recommend to our friends and associates that they "Call the Collins" when they need the services of "best in class" Realtors!

Best regards,
Bob & Susan G

Dear Gaye and John,

Thank you so much for helping us sell our old house and buy a new one. We are so happy with our new neighborhood and the only reason we were able to afford the new house was because we were able to sell the old house for more than we ever imagined!

It was also a dream to be able to sell our old house on the first week-end - now we realize how hard it would have been to keep the house presentable for a long period of time. It was impressive to see you personally get the house ready to sell in the last couple of days. I think your little touches made a big improvement on any buyer's first impressions.

It was a definite advantage to have John working for us at the same time. He had useful insights in our 4-way discussions and kept extremely organized lists of things left to do. Between the two of you, we could always get hold of someone when we needed.

It was truly a pleasure working with you!

Sincerely,
Jim and Judy K